Veyla Access · face-first
Walk up.
The door knows you.
Members set up their face from a text message, on their own phone, in about two minutes. From the next visit the door opens to them. Fob, PIN and barcode ride the same face reader for everyone else, and the door decides locally, internet or not.
HID Aero controller $2,780 one-off, inc GST. Your member system stays the system of record.
Today 4:12 pm
Sent by the gym, in the gym’s name.
Text · consent · selfie · done. About two minutes.
The member journey
01
A text arrives
The moment a member is active in your system, they get a link from your gym. No app to download, nothing to post out.
“Ironbark Fitness: Hi Sam, you're all set up. Walk in with just your face — takes two minutes, done once: veyla.com.au/enrol/…”
02
They say yes
A consent screen on its own, in plain language, before anything is captured. What the photo is for, where it lives, how to change their mind. The consent is recorded with the exact words they agreed to.
“I'm happy for my face to be used for gym entry, as described above.”
03
One selfie
Taken on their own phone. From it, Veyla makes a template the reader can recognise and sends it to the readers at their club. The photo stays encrypted in Australia; the reader never holds it.
“Face in the oval, good light. That's it.”
04
They walk up
From the next visit, the reader recognises them and the controller releases the door. No card, no phone, no queue at the desk.
“Recognised · Sam K. · Open”
At the door
Offline-safe, by design
Access enforces from state synced ahead of time, never by asking a server at the moment someone walks up. A paying member gets in whether or not the internet is up; a lapsed one is stopped the moment your member system says so.
Nothing on the wall opens anything
The reader recognises; the controller decides. Rip a reader off the wall and the door stays exactly as it was.
The backup lanes
Face
The main lane. Recognised at the reader, decided on the controller.
Card or fob
HID Signo readers, or the Amico's own card reader. A fob works just as well.
PIN
A keypad on the reader for members who'd rather, and for the staff member who forgot their fob.
Barcode
Clubs that scan a barcode or a phone screen keep their scanners; they're bridged onto the same controller.
Gates and turnstiles on request.
Door rules
Front door · a weekday at Ironbark Fitness
A demo club
Reader hours
When credentials are accepted at each door. Empty means 24/7. Outside the window every badge is politely declined.
Auto-unlock windows
Free access during staffed hours, if you want it, and only after the first staff badge of the day — a gym never unlocks itself on a morning nobody showed up.
Holidays and closures
Closed means closed: readers declined and no auto-unlock. Or keep badges working and just skip the unlock.
Strike timers
How long the door stays released. A longer hold for members flagged for extended access.
Exit and alarms
Exit buttons and door contacts wire to the panel. Every unlock from the app is logged with who did it and why.
Remote unlock
Let a locked-out member in from your phone, with a reason, and it's logged.
Your member system
Members sync in
New and changed members arrive from your system. Active means the door opens; lapsed means it doesn't.
Check-ins write back
Every door entry is written back as a check-in, so your reports and your front desk see the same thing.
Faces never go there
Your member platform never sees a photo or a template. Veyla is the custodian, named in the consent.
PerfectGym today, a webhook for the rest
A PerfectGym integration is built. Any other system can attach through a documented webhook.
Independents without a member system can run Veyla Manage.
Consent and privacy
Consent recorded before enrolment
A standalone screen the member reads and ticks on their own phone, before a photo is taken. The consent row records the exact wording and version they agreed to.
No photos kept on the reader
The photo lives encrypted in Australia. The reader holds only a derived template — a disposable cache that can be regenerated or revoked at any time.
Deleted on request
Withdraw consent and the photo and every template are destroyed, in storage and on every reader that ever held one, with an audit trail. Cancel a membership and it happens automatically after a short grace period.
A non-face lane, always
A member who declines is a fully supported state. A fob or PIN works just as well, with no detriment.
No passive scanning
The reader recognises the person standing at it. There is no watchlist and no matching of people who never enrolled.
Their system stays clean
Your member platform never touches a photo or a template. For chains, that means face entry with none of the biometric liability.
Hardware
HID Aero X1100
The controller. Lives in the comms cupboard, holds the site's credentials and rules, decides every door locally. $2,780 one-off, yours to keep. Two doors on board; doors three and four take an X100 reader interface at $1,599.
HID Amico
The face reader. Face, card, fob and PIN on one device, on one reader port. Mounted at the door. Supplied and priced with your installation — ask us for the current price before you budget.
HID Signo
Card and fob readers on their own port, for doors that don't need a face, or as a second lane beside one.
One controller runs the site’s doors: two on board, two more per X100 reader interface. Add Protect’s door camera to the same box for every entry accounted for. Gates and turnstiles on request.
For chains
Face entry for every club, with the biometrics held by Veyla, never by your platform.
The enrolment text goes out in your brand’s name. The consent screen names Veyla as the custodian. Head office sees numbers and health, never a face.
sales@veyla.com.au · Brisbane, Australia