How it works · install day

One camera. One cable. One box.

Your installer’s job is position. Framing, zoom and detection tuning are ours, done remotely after the walk test. Two to three hours on site for one door. No software configured on site, no network changes.

Book an installFind an installer

In the box

The kit ships knowing which site it belongs to. Nothing is configured on the day; the installer mounts, plugs in and walks through the door.

Veyla Site Kit

  • Edge boxPre-imaged, fanless. Camera ports on the front; port one is door one, always.
  • Door cameraPre-paired to the box. One per door; extra doors add a camera, not a box.
  • Power supplyFor the box. On an outlet that's never switched off.
  • Claim cardA printed code. The owner enters it once at veyla.com.au/claim and the site is theirs.

Claim card

VYLA-7K2M-Q9RD

a sample code

The installer brings: a Cat6 run from camera to box (up to 90 m, no joins), a patch lead from the box to the router, fixings, and a power point where the box lives.

Camera placement · the strict part

One camera per door. It has to see the whole door leaf, so it can tell open from closed, and enough floor inside the door to count people crossing it.
ceilingOUTSIDEINSIDEdoor≥ 2.5 m of floor in viewtilt 10–25° down2.4 – 3.2 mtarget 2.7 m3 – 6 m backtarget 4 m · ≤ 30° off square-on

Height

2.4 – 3.2 m

Target 2.7 m. Never below 2.2 m (reach, occlusion) or above 4 m (a top-down view kills tracking). High ceiling? Wall-mount at the right height.

Distance

3 – 6 m back

Target 4 m. Closer than 3 m can't see the door and the walk-in zone together; further than 6 m, people are too small to track reliably.

Angle

≤ 30° off square

Tilt 10 – 25° down. Side angles hide one person behind another, which is the whole point of the exercise.

Framing

Whole door + 2.5 m of floor

The full door leaf, top to floor, and at least 2.5 m of clear floor inside it. A tall person at the threshold is never cropped.

Disqualifiers

  • Mounted on the door's own wall, or outside
  • Anything blocking the line to the top of the door or to the floor zone
  • A TV or ad screen in the door zone of frame (people on screens count; it can be masked remotely if you tell us)
  • A large mirror in frame (reflections double-count)
  • An unstable mount

Awkward entry?

Photograph it and email support@veyla.com.au before anyone drills. Marked-up advice usually comes back the same day.

Plug in

The box goes on a shelf in the comms area and finds us on its own. It updates itself, registers itself, and recovers after a power cut without anyone touching it.

01

Shelf it

Off the floor, in the comms or back-office area, with air around it. It's fanless.

02

Camera to port one

The camera cable goes into port one. Port equals door number, always; label both ends.

03

Uplink to the network

Any spare LAN port on the club's router or switch. Ordinary DHCP; nothing to configure.

04

Power on

The supplied power supply, on an outlet nobody switches off. Then leave it alone.

Power and a router within reach

At the box's location. That's the site's whole shopping list.

Ordinary internet

A DHCP network with normal outbound access. Every connection is outbound from the club.

Nothing opened

No inbound ports, no port forwarding, no static IP, no firewall changes. The box is a client on your network, never a server.

Then

The last ten minutes belong to the owner and their phone. The next few days belong to us.

01

The claim card

The owner enters the printed code at veyla.com.au/claim on their phone. Account, billing, activation: about ten minutes, and the site is theirs.

02

The walk test

Walk in the door. The entry appears in the app within moments, and in one motion the camera, the cable, the box and the internet are all proven.

03

Remote tuning

In the first days we frame and zoom the picture and draw the door line and count zone onto it, remotely. No ladders, no laptops at the door, no return visit.

Adding Access

The controller goes in the cupboard, the reader goes at the door, and the strike, exit button and cabling are the same job they've done a hundred times. The difference is that nothing needs a laptop.

  • HID Aero controller

    Mounted in the comms cupboard beside the edge box, on the same network. Credentials and schedules arrive on their own.

  • Readers at the door

    The HID Amico face reader, or Signo card readers, on the controller's reader ports. Existing barcode scanners can be bridged onto the same port.

  • Lock, exit button, contact

    Wired to the panel by the installer, as on any access job, so the door keeps its own rules even when the internet drops.

  • Members enrol themselves

    Once the site is live, the enrolment text goes out and members set up their face on their own phones. Nobody queues at the desk.

After install day

If the box or a camera goes quiet, we know within minutes, and so do you.

Veyla monitors every site continuously. A camera offline reads as a plain sentence in the app and an email to the owner, and our support sees it at the same time. Questions, awkward doorways, anything at all: support@veyla.com.au.

Installers: the full guide ships in print with every kit. Become a reseller

Tell us the doors, the installer you'd like to use (or ask for one), and when. We'll ship the kit already paired to your gym.
Talk to salesSee pricing

sales@veyla.com.au · Brisbane, Australia